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The worst meal ever. We ordered 4 takeouts of Udon noodles. A veggie, shrimp, steak and chicken. No flavor at all. Noodles were gummy and unusually large for Udon noodles. We could not even eat our meals. We got a child's plate of chicken nuggets that were reconstituted chicken, flavorless and utterly gross. Never again.
We go to the Pineville location usually and we were excited to try the new location in Matthews. The manager was rude and unprofessional. They told us it was going to be a 30 minute wait and they had three booths that were empty we ask why they we The manager was rude and unprofessional. They told us it was going to be a 30 minute wait and they had three booths that were empty we ask why they were not being used and the manager said we don’t have enough staff. I’m sorry on a grand opening you should be prepared to serve your customers. We should not have to wait because you cannot sit all the seats you have. i’m sorry on a grand opening you should be prepared to serve your customers. We should not have to wait because you cannot sit all the seats you have
I Was Very Upset That The Employees were eating After 11:00. I waited one hour and part of my order was not ready.Only thing I heard were excuses that made no Sense.I Have been in this business for 20 years.Their is some good news. Go To Mr Tokyo At Prosperity Church.This Is Run Better Than Pineville.This Is A Better Run Restaurant.
Terrible service. Waited over hour still no main dish just appetizer.
All other tables who came latter was all been served.
Want to walk away just paying for drink but they want to charge full price.
Mother truck 14 bucks for the smallest amount of food. Frick that
No words! So good! We drive an hour each way about every 3 weeks and even have to find a baby sitter for 4 kids...it is THAT GOOD!!
Best Sushi In Charlotte..Independent restaurant review.
So we my boyfriend and I came to eat here Wednesday night (02.21.18) and all though the food was great along with our server. It wasn't until after we began eating unfortunately when both my boyfriend and I were completely discussed at what we witnessed by a young lady (in a white blouse) standing at the computer system right next to the sushi bar (about 3 feet from the actually food and sushi was being made at the time!!!!) She was FLOSSING HER TEETH!!! Popping her floss from her teeth right towards the food, now I'm in the dental industry and not only is you mouth full of bacteria but what you pull from teeth with floss has an absolutely horrible smell no matter who you are or how well you take care of your teeth! Not only was she flossing right next to the food but she NEVER washed her hands as she continued to work and touch things all around the restaurant! Needless to say we got our check and got the hell out there, both unsatisfied with what we had just witnessed but also still hungry, we proceeded to come home and order pizza! So sad because ya'll have a great concept but we will NEVER be back, it has to be one of the grosses things I have ever seen take place in a restaurant and I worked F&B for over 10 years! SMH get it under control Mr. Tokyo!!
OMG!!! I am always trying to get friends to go here with me..I've been 3 times and looking to go as many times as possible! All the food is amazing and fresh; such unique sushi pieces and you order as much as your stomach permits. lol Just make sure you eat all the food or you will be CHARGED but they do tell you that so just sending out a friendly reminder. Its so worth it!
I got the spicey tuna roll, and it had something in it that tasted like saw dust. I have never had spicey tuna roll that was prepared like that. I threw it out. I also got the hibachi chicken, and it was bland. Two pieces of chicken were crunchy like it wasn't cooked enough. Ick. Sorry...I know you guys are new, but I won’t be back. It is a shame, because we need a restaurant like this in our area.
The sushi is very fresh, nice atmosphere and very friendly. I like the concept of ordering whatever you want for one price. We will be coming here all the time.
About to make my 3rd visit. My 2nd on a first date. That's how good it is. Great price for a very good selection. Good service but they do seem to mix up orders now and then. Everything is made to order so very fresh.
I have heard good reviews about this place. I plan to try them this weekend!
Mr. Tokyo was okay, but I would not recommend this restaurant to a friend. I lived in Japan for forty years and I was never served ocha (green tea) in a cup with a handle. This should be served in a cup with no handles. It felt very awkward and weird to drink this in a coffee cup. Also, there was no vinegar in the sushi rice which is how sushi rice is made. The tempera vegetables were cut too large as well. If the restaurant is going to be called Mr. Tokyo, then it needs to serve the food as it is served in Japan.